Skip to content

SHIPPING

OnTracks offers free shipping on orders over 70€ for Europe. USA, UK and Canada free shipping over 150€. Rest of the world free shipping over 250€.

For orders under 50€ in Spain the standard shipping is 7€ (2-3 business days).

For orders under 70€ in the EU the standard shipping is 15€ (2-3 business days).

For orders under 120€ in UK, USA & Canada express shipping is 25€ (express shipping – 3 to 5 business days).

For orders under 200€ in the rest of the world express shipping is 40€  (3 to 5 business days).

Due to COVID-19, processing and delivery times may be slightly delayed.

 

CUSTOMS & DUTY

For shipments outside of the EU: Please note that the shipping rates are not inclusive of any customs or import duties that could be levied when the package reaches your destination country.

Please be advised that it is your responsibility to pay for these extra charges.

 

DELIVERY FAILURES

The shipping company will try to deliver the package to the provided address, then sent to the closest pick up point. An email with this information will be sent to the email address provided when purchasing the order. If you did not provide ant email address, you will need to check the status of the delivery by contacting us. If the package is not picked up in the access point in a limited time set by the shipping company, the order will be returned to us at our cost. On Tracks Studio will not make any new delivery. If you want On Tracks Studio to make a new delivery, return costs and new shipping costs will be charged. We will be authorized to charge you all costs arising from the return process.

My cart

Close cart

No products in the cart.

OnTracks
Your browser is out of date!

Update your browser to view this website correctly. Update my browser now

×

This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customise your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy.